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      Civica

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      Related searches: Civica reviews | Civica jobs | Civica salaries | Civica benefits
      Civica interviewsCivica Customer Service (CSR) interviewsCivica interview


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      Customer Service (CSR) Interview

      23 Nov 2023
      Anonymous employee
      Melbourne

      Other Customer Service (CSR) interview reviews for Civica

      Customer Service Representative (CSR) Interview

      7 Apr 2026
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Civica (Melbourne) in Sept 2021

      Interview

      Friendly and casual-like interview process. The interview consisted of basic behavioural questions and situational questions. However, unlike other interviews i have done in the past, this is an outlier. Mainly because the interviewer was very casual and accommodating

      Interview questions [1]

      Question 1

      Why do you think we should hire you? Why did you apply? Tell me about a time you were in a stressful situation and how did you handle it and what were the outcomes?
      Answer question
      Easy interview

      Application

      I interviewed at Civica (Melbourne)

      Interview

      The interview process at Civica typically begins with an initial recruiter screening, followed by a short phone or video interview with the hiring team that focuses on behavioural and situational questions. This is usually followed by one or more final interviews with managers or team members, which are often more conversational and focused on cultural fit, communication, and problem-solving ability. The overall process generally takes one to two weeks, though it can vary by role and team.

      Account Manager Interview

      23 Feb 2017
      Anonymous interview candidate
      Leeds, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Civica (Leeds, England) in Apr 2016

      Interview

      There was a phone interview followed by a face to face interview. Several standard questions where undertaken before a couple really out there ones. Very friendly people who made the whole process very comfortable. Nice modern offices in Leeds city centre where attractive as well which made the company very appealing and professional when I walked in

      Interview questions [1]

      Question 1

      Most important thing you have accomplished?
      1 Answer