I applied online. I interviewed at Ching International Service Pte Ltd (Kuala Lumpur) in Feb 2022
Interview
Simple, straight forward, basic questions about myself, strength, background, etc. Small amount of scenario based/related questions with small amount of role play involved. Overall okay experience with no major complaints.
Interview questions [1]
Question 1
What would you do if there is a customer complaint.
I interviewed at Ching International Service Pte Ltd
Interview
had an interview for about half an hour. The whole interview process is quite good and the interviewer is friendly. They also allow the interviewee to ask questions at the end of the interview
Interview questions [1]
Question 1
A self-introduction. How to respond to customer emails when complaints received the wrong item
I applied online. The process took 3 days. I interviewed at Ching International Service Pte Ltd (Johor Bahru) in Feb 2020
Interview
Firstly give a self introduction ,then describe your previous job experiences and do you have any experiences in relevant fields, some question regarding how to handle on customer enquiries, characteristic to be customer service executive ,