I applied online. The process took 2 weeks. I interviewed at Chase
Interview
Applied online. Heard back within 2 days to do a video interview. After that I got a phone call from the Branch Manager to come in the next week. Unfortunately, she had to push it back since the branch was busy. So Friday morning comes along, the interview was good. She made it very clear that Chase is going towards all part time tellers.
The video interview wasn't sent to this manager.. or at least she didn't know how to view it. So, the video interview is for your recruiter. If this random person likes it, the branch manager reaches out.. and never sees the video. I thought this was strange. They're saving money by weeding out people in the video interview but then the first face to face interview is the same getting to know you questions.
Interview questions [1]
Question 1
Video Interview: 12 questions: Tell us about yourself, why do you want to work with this company, how much you're willing to travel, how much you want to be paid, whats your cash handling experience, what days you can work, name a time you have dealt with a angry customer. All questions that would be answered if you would LOOK AT MY APPLICATION.
Face to face: Pretty much alllll the same video questions since the manager had not seen the video. Limited hours of the position and how training is organized.
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations
