I applied through an employee referral. I interviewed at Chase
Accepted offer
Positive experience
Average interview
Application
I applied online. I interviewed at Chase (Philadelphia, PA) in Dec 2019
Interview
Not hard interview. 2 people: Usually the branch manager or the market director. Questions about your work experience, customer service, what you know about banking, explain customer facing situations, examples of how you act around clients through scenarios.
Interview questions [1]
Question 1
Explain a time you had with a difficult customer.
What do you know about baking.
They ask mostly behavioral questions throughout the interview and really try to get to know you as a person. Interview process wasn’t difficult, but there were 3 rounds - first, meeting with the hiring recruiter, then area manager, and lastly the branch manager who I would have worked with.
I applied through a recruiter. The process took 5 days. I interviewed at Chase in Dec 2025
Interview
Timely interview with recruiter and branch manager both were great. Asked about work history and gave a great rundown on daily expectations. The branch manager was nice and very forward on how she wants her branch ran.
Interview questions [1]
Question 1
How do I maintain in a fast paced environment. For me it was simple coming from wireless communications. It’s always busy and serve a lot of customers.
phone then in person interview, all behavioral questions about teller work. was not too hard, just have some answers prepared before coming in and or having the phone interview, good luck!