I applied online. The process took 2 days. I interviewed at Chase (New York, NY) in May 2018
Interview
First I applied online, I did the digital interview and I honestly didnt do well but I have attached every single question from the digital interview below. Prepare your answers ahead of time.
Interview questions [1]
Question 1
Q. Why do you want the teller position?
Q. Explain why your background/work experience would be a good fit for the job.
Q. Describe a difficult task you had to accomplish and how were you able to solve it?
Q. What is your best work achievement and why is it important to your career?
Q. Describe a difficult task you had to accomplish and how were you able to solve it?
Q. Tell about a time you experienced great customer service.
Q. How do you use technology to simplify your life, finances, and daily life?
Q. How do you handle peak and non-peak times and how do you adjust between those times?
Q. How well do you follow procedures and guidelines?
Q. When was a time you assisted in team objectives and what was your role? What was the outcome?
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations