I applied online. The process took 3 weeks. I interviewed at CarMax (Columbus, OH) in Nov 2025
Interview
Interview process was straight forward. Initial phone screening was about 15-20 minutes just to gauge experience. Followed by a 1 on 1 in person interview. They had a list of questions on a sheet of paper.
Short phone screen, then was asked to the location for an in person interview. Asked 8-10 behavioral interview questions and then was asked to show the managers a car like they were the customer.
Interview questions [1]
Question 1
Tell me about a time you were able to help someone make an informed decision
Website provides personality test/profile. After you complete that you are invited to a phone interview with a recruiter. They will schedule an interview to the site. Interview with Manager and then GM, visit the lot and showcase professionalism and sales abilities