I applied online. The process took 1 week. I interviewed at CarMax (Kennesaw, GA) in May 2025
Interview
There was an initial phone screen that lasted 20 minutes followed by a video interview that lasted 45 minutes. Both interviewers were extremely professional yet personable. Most of the questions asked were behavioral in nature as the interview was centered around knowing how you would respond in certain situations. At the end of the interview I was asked to briefly memorize customer account details and then respond to a customer who had an issue with his account. I haven't been contacted yet with an offer or rejection, but I can honestly say that I enjoyed the interview process.
Interview questions [1]
Question 1
Tell me about a time that something didn't go your way and how you reacted to it.
Easy and straightforward interview. It includes a role play where you present a car to a customer. Right after passing this stage you are drug tested on site and a GM interview follows where a facility tour takes place and you’re given an offer.
I applied through an employee referral. I interviewed at CarMax (Kennesaw, GA) in Feb 2025
Interview
One phone interview then next video interview with manager. Background & drug screening. Everything was a normal interview. Great vibes made me feel comfortable. Why would you be a great fit for the position.
