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      Dealer Relations Account Manager Interview

      17 May 2018
      Anonymous employee
      Cambridge, MA

      Other Dealer Relations Account Manager interview reviews for CarGurus

      Dealer Relations Account Manager Interview

      4 Feb 2020
      Anonymous employee
      Medford, MA
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at CarGurus (Cambridge, MA) in Apr 2018

      Interview

      The process was swift but very thorough. I applied and within a week was set up with a phone interview. The phone interview is easy as long as you do some research on the company beforehand. The interviewer was very helpful in answering questions and setting me up for potential questions I may face in the in person interview. Was able to set in person interview up within the week and was very flexible with timing. I interviewed with 4 people, 2 at one time and then 1 and 1. They ask specific, semi-tough questions to get you to elaborate. All very welcoming though in the process. each interviewer was very respectable and cognizant of my time.

      Interview questions [1]

      Question 1

      How do you go about forecasting?
      1 Answer
      2
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at CarGurus (Medford, MA) in Jan 2020

      Interview

      Mike reached out to me for a 30 minutes initial phone screening and then the next week set me up with an in person interview. I met with 3 managers back to back to back and all of them were super friendly and professional. I thought I would have to wait a few days but I got a call later that night saying that I am getting an offer. Overall the process was quick and efficient and I am super excited to start my journey at CarGurus!

      Interview questions [3]

      Question 1

      Explain how you would handle a tough conversation with an upset client
      Answer question

      Question 2

      What makes you unique from anyone else we are interviewing?
      Answer question

      Question 3

      What is your sales process like from start to finish?
      Answer question
      avatar
      CarGurus response
      6y
      Thank you for taking the time to write this review, and we are very happy to have you on board! - Chad

      Dealer Relations Account Manager Interview

      5 Feb 2019
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CarGurus (Dublin, Dublin) in Jan 2019

      Interview

      Applied online for a Sales Development Role, got a call from in-house recruiter who recommended applying for the Dealer Relations role given my experience. Call with Hiring Manager (30mins) was fairly straight forward. Successful and invited for an interview. Interview is with 4 separate people (4x30min slots) All interviewers ask same set of questions just in different ways and ask you to elaborate more. Everybody I spoke to was very pleasant and all in all I felt the interview went well. 1 bad point is they seem to put alot of emphasis on why you want to leave your current role (people want to leave jobs because they dont like them or view the job they are applying for as a better opportunity, this is fairly obvious and in this day and age is not a question that should be probed as heavily as it was here) Whole process was very fast and efficient. Got a call from a 3rd party recruiter the next day and was told with very little context that I was unsuccessful. This recruiter kept changing story as to why I was unsuccessful.1st of all I was a very strong candidate but there were stronger on the day. Then my current role(that I am not in long) was too different to what they were looking for (which I knew and pointed out my experience lay not within that role but with the role previously held for over 3 years and had discussed this at length during the interview) they then proceeded to make a remark about how culturally my previous employer differed alot from this Company and in the past there had been problems with staff settling in(there are a very small number of people who worked at my previous job who would be qualified to even interview for this role so that is complete nonsense) I then asked since I was a strong candidate should I keep my eye on the company and apply again if it expands further and was told recruiter was unsure so again no clarity at all. In summary the interview process was fine the people were all polite and very nice apart from the emphasis on why I wanted to leave my current role (felt this was unnecessary) that whole aspect was good. Having somebody who has had nothing to do with any step of the process so far call you to tell you were unsuccessful and not having any definitive answers or feedback to give you and making up answers to questions over the phone is a very poor ending to what was largely a positive experience

      Interview questions [1]

      Question 1

      What was the last thing you thought yourself? -was the only one that really stood out
      1 Answer
      2
      avatar
      CarGurus response
      7y
      Thank you for your honest feedback. I'd be welcome the opportunity to chat with you about your experience and provide any information or feedback that would be helpful. Clearly we did not meet our objectives of a unified and transparent process in this case. Please do reach out if I can help.

      Dealer Relations Account Manager Interview

      21 Sept 2018
      Anonymous employee
      Cambridge, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at CarGurus (Cambridge, MA) in Sept 2018

      Interview

      This was by far the clearest interview process I have ever had. I did one phone interview with the recruiter, a video interview with the Director of the department, closing with an in person interview with 4 managers. I received a job offer 2 hours after my in person interview. Everyone was very upfront and honest about the position as well as the company.

      Interview questions [2]

      Question 1

      Tell me about a situation where your manager gave you feedback about a call that did not go well.
      Answer question

      Question 2

      How do you deal with stressful calls and angry customers.
      Answer question
      avatar
      CarGurus response
      6y
      Thank you for sharing your experience. Nice work on generating an offer in 2 hours after the interview. :) We are very happy to have you on board!