I applied online. The process took 2 weeks. I interviewed at Capita (Glasgow, Scotland)
Interview
Standard telephone interview followed by group interview with several simple tasks. We had to argue for theoretical funding for different charities to test speaking ability. After this each person was taken into a one to one interview where you are told if you got the job.
Interview questions [1]
Question 1
Occasions where I had delivered excellent customer service.
Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job
I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.
I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.
Interview questions [1]
Question 1
Describe a scenario l of when you went above and beyond?