I applied in-person. I interviewed at CVS Health (Jupiter, FL)
Interview
I had to create an account and watch online videos answer questions and take tests. It took a little time and there eventually became another account that i needed to sign into so it got confusing at one point. The in person interview with the hiring manager made it easier for me to understand after she explained it.
Interview questions [1]
Question 1
There were questions about how i would handle certain situations that may arise with customers.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
