I applied online. I interviewed at CVS Health in Jan 2021
Interview
The recruiter was very polite and it felt more like a conversation. He got straight to the point to see if I qualified
After determining if I qualified he explained the expectations of the position
Interview questions [1]
Question 1
What experience do you have that you think makes you qualified for the position?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
