I applied online. The process took 4 days. I interviewed at CVS Health (Akron, OH) in Oct 2020
Interview
It was about 30 minutes long. Interviewer was kind and patient. Asked the usual questions about experience and why you think you qualify for the position. Some of the questions were asking for stories where you went above and beyond to meet a customers needs. Make sure to have relatable work stories accessible for the interview.
Interview questions [1]
Question 1
Share one time where you went above and beyond to meet a customers needs.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
I applied online. I interviewed at CVS Health (Detroit, MI) in Mar 2026
Interview
Difficult I don’t remember because I didn’t hear back from them for months then received a denial email. I did complete the assessment and virtual job tryout. I did not get the position or a further offer
Interview questions [1]
Question 1
To use the star method and talk about a time I choose the difficult thing to do