My position is for a Store Manager-- there is a one year training period for me (I will be considered an "Store Manager Trainee" aka Assistant Manager for around 1 year until I am promoted to Store Manager) 1. Applied online... I suggest a greatly written cover letter! You also have to take a virtual job try-out. 2. 1 week later: Received a call to schedule a phone interview as well as a interview with a random Store Manager (I scheduled these two for the same day). My in-person interview was similar to the phone interview: a. "Tell me about a time...." sort of questions, nothing too difficult but give solid examples b. Show a personality... even if your interviewer doesn't smile at all. c. Emphasize leadership and customer service (I've held leadership roles so it was easy) d. Ask questions! (especially for in-person) e. Phone interview: She ended the interview with "what else would you like to tell me about yourself" so be ready to sell yourself! 3. 1 week later: Received an e-mail to meet with District Manager a. Situational questions, give examples, talk about your qualifications and how you'd fit the role b. Be prepared to discuss negotiation (give a range... know what is the average in your area) 4. Few days later: District Manager called with an offer. An email will be sent asking you to accept or decline offer. Once you Accept: Paperwork (all on-line) took about 3 weeks to process (background check, I-9, etc.). I disliked the slow process! You will also schedule your Drug Test a few hours after you click Accept, and you have about 2 weeks to take it once you choose a location for the drug test. Once all your paperwork is cleared (mine took 3 weeks and they say it takes 3 days - 3 weeks), you go to an orientation class 9am-5pm before you can start. Overall, I wish the process was quicker because I was available to start immediately and I had a clean record. This took 2 months from the day I applied to the day I can officially start! Be patient. Follow-up.