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      Brightwheel

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      Customer Onboarding Specialist Interview

      17 Apr 2022
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Onboarding Specialist interview reviews for Brightwheel

      Customer Onboarding Specialist Interview

      7 May 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Brightwheel

      Interview

      There was an initial phone interview. Recruiter asked screening questions. First interview was with one of the managers. Second interview was with the second manager. Third interview was with the Director. Team met and discussed decision. The whole process took about a month.

      Interview questions [1]

      Question 1

      How would you diffuse a difficult situation?
      Answer question
      2
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Brightwheel in Mar 2022

      Interview

      The process was very laidback, friendly, and it moved quickly. I first completed a phone screen. The next step was a short take home assignment followed by a role play task and second interview. Finally, I interviewed with the department lead.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to meet a specific quota. Tell me about a time where you had a goal but did not achieve it.
      Answer question