Phone call with hr asking basic questions about your sales experience (she seemed to care more about quality customer service than sales targets), followed by an interview at one of the stores with the manager and assistant manager.

Did the telephone interview and was told to book a time for a online zoom interview. Recruitment went totally quiet in the days leading up to the interview date. I assumed the link would be sent the day of the interview, as I understand regional management can have busy schedules, however no link or email ever came. I sent an email 2 hour before the interview just to get a text from recruitment saying the position had been filled. Very disappointing and quite frankly rude for a company to push potential candidates around in such a way and only let them know about the status of the interview 30 minutes before the interview were to take place. Had I not sent a email, no update would have come. Unprofessional, stay away.