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      Customer Support Advisor Interview

      23 Jan 2018
      Anonymous interview candidate
      Newark on Trent, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Barcode Warehouse (Newark on Trent, England) in Jan 2018

      Interview

      The interview was quite relaxed and open, starting with questions regarding CV, previous experience, relevant skills, and finally a 15 minute "speed of thought" test. The whole process lasted just shy of an hour. A basic overview of the operation was given, though no specific details. I felt like the interview passed pleasantly and comfortably - possibly not a good sign. I was informed that I would be contacted either by telephone or email by the end of the week, with a view to a start time the following Monday morning. I heard nothing by Friday 5pm, so I called the office, and was advised that I would most certainly receive a call "soon", and that the chap who interviewed me was now on holiday. I am still waiting for a call a week later.

      Interview questions [1]

      Question 1

      Can you provide an example of a time you provided exemplary customer service; went above and beyond?
      Answer question
      1