The process took 4 weeks. I interviewed at Bank of America in Dec 2010
Interview
There were several steps to the interview process including an initial interview with a recruiter, a one-on-one interview with a branch manager, and a final follow-up interview, the final step is salary negotiation. You also have to go through a background check, previous employment background, and fingerprinting process. My recruiter would contact me every step of the way to ensure I would have gone through all the procedures.
Interview questions [1]
Question 1
Describe one of your most challenging experiences with a past customer that didn't turn out the way you would have liked.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven
Interview questions [1]
Question 1
Name a time you had to help a client and it was difficult