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      Bank of America

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      Client Service Representative Interview

      2 Jul 2018
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 5 weeks. I interviewed at Bank of America (Los Angeles, CA) in Sept 2017

      Interview

      I applied online, submitted my resume, and immediately after took a personality test. I was contacted by HR at first, and I was asked a few questions about my availability, work experience, goals, and the information on my resume. I had one interview in the financial center I would be working in with the manager and assistant manager. I arrived about an hour early, and the interview went very well. Very friendly, very professional, and very detailed.

      Interview questions [7]

      Question 1

      How many years have you been working?
      2 Answers

      Question 2

      Do you have any experience in sales?
      1 Answer

      Question 3

      Here we deal with various types of customers, how would you handle that?
      1 Answer

      Question 4

      How would you deal with an irritated customer?
      1 Answer

      Question 5

      Bank of America invests a lot in their employees, so it’s we’d like to know where you see yourself in five years?
      1 Answer

      Question 6

      I see you’re attending college, and want to major in law. How would that correlate with your goals and position here?
      1 Answer

      Question 7

      Is there anything you’d like to ask us?
      1 Answer
      2

      Other Client Service Representative interview reviews for Bank of America

      Client Service Representative Interview

      18 Feb 2025
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at Bank of America

      Interview

      Met a bank manager and had a formal interview. Was pretty simple interview and went well. However, my first interview for relationship banker was bad. One of the questions asked "What do you think you're better at than me?" Truly worst question I've been asked in an interview.

      Interview questions [1]

      Question 1

      How would you sell me this pen?
      Answer question

      Client Service Representative Interview

      30 Jun 2025
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Bank of America (Newark, DE) in Oct 2024

      Interview

      During the interview process the managers made me feel comfortable and confident. The only par that was a little nerve racking was when I was asked to role play a call ask if I was speaking with a client.

      Interview questions [1]

      Question 1

      Why was my reasoning for applying to Bank of America?
      Answer question

      Client Service Representative Interview

      20 Sept 2024
      Anonymous interview candidate
      Glendale, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Bank of America (Glendale, CA) in Jul 2024

      Interview

      Greeted by a supervisor, then led to a room where I waited for 10 minutes. I interviewed with two supervisors simultaneously, discussing my qualifications and experience in a collaborative setting.

      Interview questions [1]

      Question 1

      Give a time when you experienced a difficult caller?
      Answer question

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