I contacted a recruiter through a referral and sent him my resume and we talked the same day. Pleasant conversation; however, he expressed the company has been extremely picky with the selection process but being that I have 5 years of call center under my belt and a degree I thought I would be a perfect fit for the job. After completing the assement and virtual interview they advised me they were seeking other candidates. I am quite confused why they are being so picky because they are a new call center and need 500 employees and they provide 6 weeks of training. Almost feels like a slap in the face, as if they cannot train someone with my background to be a tech support agent. Come on Asurion...it's not rocket science.