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      Asurion

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      Help Desk Technician Interview

      22 Apr 2014
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Asurion (Phoenix, AZ) in Apr 2014

      Interview

      I applied and was called 30 minutes after application to set up an interview the next day with HR. HR liked the interview and set up another interview the day after with a supervisor. Each interview took about 30 minutes, both went well and HR called back with an offer that last day about an hour after the interview.

      Interview questions [1]

      Question 1

      There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know how to google and are going to be at work on time. The interviews were more of a tell me about your resume, certifications, and class work. When talking with the supervisor we discussed phone operating systems and why we disliked one or preferred another.
      1 Answer
      2

      Other Help Desk Technician interview reviews for Asurion

      Help Desk Technician Interview

      9 Aug 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Asurion in Aug 2020

      Interview

      The interview process is a multi-stage process for hiring new employees. The interview process typically includes the following steps: writing a job description, posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.

      Interview questions [1]

      Question 1

      Do you have previous experience
      Answer question

      Help Desk Technician Interview

      7 Jun 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Asurion in May 2015

      Interview

      3 interviews customer service based, personality based, one day, series of different questions. applied online got offer the same day. wanted to know how i felt troubleshooting devices like phones and computers and asked app questions. wanted to know if I was comfortable using internet as well. Typical interview minus those technical questions.

      Interview questions [1]

      Question 1

      Why are you a good fit?
      1 Answer

      Help Desk Technician Interview

      16 Jul 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 months. I interviewed at Asurion (Phoenix, AZ) in Nov 2014

      Interview

      Easy, tech questions. Asking if you know about cellphones, emails, hotspots. etc. they also ask you about any times in the past you have done some type of troubleshooting on phones. If you have worked for any major cellphone carriers or anything like that.

      Interview questions [1]

      Question 1

      tell me a time when you had to troubleshoot for someone.
      1 Answer