I applied through a recruiter. The process took 5 days. I interviewed at Asurion (Wah) in Jul 2013
Interview
Phone interview by a recruiter. Second interview with a hiring supervisor, followed by a job offer.
Neutral experience
Easy interview
Application
I applied online. The process took 2 weeks. I interviewed at Asurion (Houston, TX) in Apr 2024
Interview
First interview was a video interview with a recruiter. In first interview, I was given a role play scenario where I had to pitch an iPhone and why someone should buy it. Then I had to do a scenario where I was speaking on the phone to a “customer” and I had to keep them on the line for as long as possible.
Second interview was on site. When I arrived there was at least 8 other people present for a big info session and then each of us were individually met with an interviewer.
Interview questions [1]
Question 1
Do you have sales experience?
Can you handle a high pressure sales environment?
Have you ever worked in a call center?
I applied online. The process took 1 week. I interviewed at Asurion (Houston, TX) in Dec 2022
Interview
The interview process was very thorough yet straightforward and simple, I was asked questions and answered honestly and the environment was very comfortable and didn’t feel too tense other than those interview nerves that hit just about anyone.
I applied through a staffing agency. The process took 4 days. I interviewed at Asurion (Houston, TX) in May 2022
Interview
I was nervous at the beginning of the interview but the interviewer made me comfortable and asked insightful questions and explained the role with more detail and also gave feedback after my answers which I appreciated
Interview questions [1]
Question 1
Interviewer asked about a difficult situation where I had to deal with a customer and how I resolved it