A group of people at first, then singled out with an interviewer to answer questions and do a concise mock call. Pretty good, quick, and smooth if you ask me. Customer service and sales experience/skills help.
I applied through a recruiter. I interviewed at Asurion (Phoenix, AZ) in Jan 2016
Interview
I talked to a person, it was like 3 years ago. it was a short conversion, I dont really remember.
glass door, just let me sign up for your website, why are you making this so damn hard, im not even filling it out right, this has to be more harmful than helpful to you.
phone call they are solely focused in your sales capabilities with a minimum of tech knowledge with cellphones and computers. Sales is key to being hired and their main point of interest.
Interview questions [1]
Question 1
tell me about a time you had to convince somebody to buy something?
Interview was smooth, very well organized if you are interviewed by certain operation managers, be prepared for a lengthy process. Depending on the position you will be asked either technical or leadership questions
Interview questions [1]
Question 1
How important do you think it is to keep a slow but coachable employee vs a fast paced and somewhat coachable employee?