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      Asurion

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      Virtual Customer Service Interview

      27 Apr 2013
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Asurion in Apr 2013

      Interview

      I received a phone call for an initial interview, then was set up for a 2nd interview. There was noise in the background. She did not listen well. Sound like she had call waiting beeps on her end.

      Interview questions [1]

      Question 1

      The interviewer ask me three time if I had worked from home. I told her yes three times. Why I was changing jobs? I told her I was On Call Supervisor 24/7. I wanted a job I could leave at the end of the day. I am available to work any hours but did not want to be supervising and on call for 80 employees. I have excellent background from American Express, she kept saying we are a 24/7 call center, I tried to explain to her I just did not want to be in supervision. Not impressed with her.
      Answer question