I applied online. The process took 2 weeks. I interviewed at American Express (Sunrise, FL) in Jan 2022
Interview
STAR interview method, situational and behavioral questions. Be professional, smile and be genuine. I had two rounds of interviews, the interview made me feel comfortable and was a genuine guy.
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult customer, how did you handle that situation?