I applied through other source. The process took 2 weeks. I interviewed at American Express in Jan 2008
Interview
American Express either conducts interviews via 1:1 and phone primarily but occasionally the conduct group interviews. They are very focused on the competencies they post in the job listing (e.g. Drives Change). Most interviews will be competency based, meaning they will ask you to tell them about a time you demonstrated the competency in your previous employment.
Interview questions [1]
Question 1
Tell me about a time you had to overcome adversity with a client.
There are four phases in the interview process: recruiter screening, interview with the hiring manager, conversation with one of team member (culture fit), interview with the VP of the department (one level above the hiring manager). All the people I’ve met were very friendly and respectful.
The first round was behavioral on HireVue. There were two videos and three writing questions. It was relatively easy. The videos were just one take but overall enough time and easy. It was a regular pre-screen.
Interview questions [1]
Question 1
When you noticed something was not being done the right way. How did you handle it? Walk them through your process.
I applied online. I interviewed at American Express in Jan 2026
Interview
1st stage interview - in person with 2 product managers. They didn't really ask questions in the format "Tell me a time" which threw me off a bit and forced me to think harder. They also asked me a question I had already answered in a previous question. They also asked 2 questions at once. They could have made the interview more simple and not try to be too unique.
Recruiter took 3 weeks to call me back and didn't respond to my email chaser.
Interview questions [1]
Question 1
What do you think we are looking for in this role?