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      American Express

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      Senior Customer Care Professional Interview

      13 Dec 2012
      Anonymous employee
      New Delhi
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at American Express (New Delhi) in Jan 2011

      Interview

      Written and interview

      Interview questions [1]

      Question 1

      Why do you want to work for American Express
      2 Answers

      Other Senior Customer Care Professional interview reviews for American Express

      Senior Customer Care Professional Interview

      28 Sept 2019
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at American Express (Gurgaon, Haryana)

      Interview

      2 Rounds of interview. One as first round of interview where a general interaction happens and they guage you on you comm skills. The second PI round is with the Ops manager or Team Leader;its a more thorough discussion. An aptitude test. VNA check.

      Interview questions [1]

      Question 1

      Why American Express
      1 Answer
      53

      Senior Customer Care Professional Interview

      10 Nov 2017
      Anonymous employee
      New Delhi
      Accepted offer
      Positive experience
      Average interview

      Senior Customer Care Professional Interview

      14 Mar 2016
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. I interviewed at American Express (New Delhi) in May 2015

      Interview

      Interview process was real smooth starting with a Voice and Accent round, Then Operations round and a face to face discussion with the HR. Both V n A and Ops being Knockout selection processes.

      Interview questions [1]

      Question 1

      what is customer service according to you?
      Answer question

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at American Express (Gurgaon, Haryana) in Jan 2015

      Interview

      It was smooth...Almost over in 1 day...Got d offer letter the next day.First was HR round..written test which included logical questions...U need to be little logical while answering them..Essay writing to check for grammar..Typing test..Then operation round

      Interview questions [1]

      Question 1

      How was d work in d previous company
      1 Answer