I just recently completed my virtual group interview with American Airlines. As nervous as I was leading up to it, the recruiters all made everyone feel so at home and excited about the process. There were about 15-30 of us on the call. Each of us were asked 2 questions. The first question was the same for everyone, so try not to repeat anything someone else said. Try to stand out and maybe think outside of the box. The second questions were shuffled and sometimes repeated. The process was very short, so do your best to try and stand out. Make sure you are smiling the entire time and cheering on the others on your call!
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.