I applied online. The process took 2 weeks. I interviewed at American Airlines (Fort Worth, TX) in Mar 2016
Interview
1- Applied online
2- Receive an email to do a video interview in 5 days with 6 question recorded and 3 minutes to answer (dress very professionally). MOST questions are on here so make sure to review.
3- Received a call scheduling a flight to Dallas
4- Group interview schedule flight to Forth Worth - TX
5- Call them when you arrive to check where you get a van that will take you to Group interview
6- They take you to the room with around 6 tables and 8 chairs, so they start calling names and ask your ID, passport expiration date, resume and letter of recommendation if you have it. While your waiting at the table your given a piece of paper to rank things in order of importance 1-5 and write a short summary.
7- After that they do an ice breaker going around the room saying your name and where you are from.
8- They call around 10 people to go to another room with 10 chairs.
9- This is where they will ask you the 3 questions just relax
10- Then you go back to the main room and they ask you if anyone has more questions and they start to call one by one by name.
11- This is where it may end for some. They unfortunately get walked out. The lucky ones will get drug tested, do a reach test, jumpseat test, get fingerprint and do the final 1 on 1 interview you.
12- I got the offer on the spot not sure how it works for everyone considering everything I read on here.
**Ps just relax enjoy the experience & if you really want it study everything on glassdoor but be yourself as well** GOOD LUCK ALL!
Interview questions [4]
Question 1
1- Describe a time when you went above and beyond for a customer?
3- If you had three wishes what would they be?
Last question is a randomly picked (they have you pick card & you can not read it until its your turn): *** Only had three questions asked for group interview.***
These are some other questions people selected on the card drawing:
-Describe your proudest moment at work.
-If you had to give a movie tittle to your life story what would it be?
-Who is your role model & why?
-Last social media post?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.