I applied through a recruiter. The process took 4 weeks. I interviewed at Alaska Airlines (Seattle, WA) in Feb 2012
Interview
Applied online 01/13, got an email the next day asking to schedule a phone interview. Passed phone interview, was very basic customer service questions. Had a group interview 2/12/13 in SEA, and it was a blast. Started with movie, then group interview, then F2F, then panel. Out of 80, I believe only around 10 got hired. I made it to the final panel, but was not offered a position.
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.