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      Customer Service Specialist Interview

      9 Mar 2019
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Airbnb (London, England)

      Interview

      Millenialish and seemingly fun environment as expected of a start up. However was taken aback when they made a boo-boo in scheduling a follow up interview saying i was through to the final round (4/4) with the web interview all setup and sent to my email. And then retracting it with a last min call saying it was a mistake and they would update me . Of course there was no follow up till chased (wasting precious time) and it felt very unprofessional to issue false hope only to slash it down. Maybe only a 1 out of 100 times this would happen . It would be more deeply appreciated to just say no at the start. Thank you.

      Interview questions [1]

      Question 1

      is this a step up or down for you?
      Answer question

      Other Customer Service Specialist interview reviews for Airbnb

      Customer Service Specialist Interview

      13 Apr 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Airbnb

      Interview

      Everything went fine and I cannot complain about anything. Everybody who I was talking to was welcoming me in a warm way and I felt comfortable at all times. Theres nothing else I would add.

      Interview questions [1]

      Question 1

      Möchte ich nicht verraten hier
      Answer question
      2

      Customer Service Specialist Interview

      22 Feb 2020
      Anonymous interview candidate
      New Delhi
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Airbnb (New Delhi)

      Interview

      Pathetic confusing time wasting no clarity absurd wasted my Saturday on this crap company full of jerk hr who think they are the co-founder of this bnb pathetic little impish freaks

      Interview questions [2]

      Question 1

      They did not took cv started off with one on one then mock call then GD topic was corporate gossip the guidelines were don't fight in gd don't interrupt don't raise volume just play dead mute n deaf n then later they vl give feedback that u were not vocal enough
      1 Answer

      Question 2

      Email test in which v had to write 4 email in 20 min n then portal vl log you out. All the topics were related to service industry
      2 Answers

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