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Airbnb Reviews
Updated 5 Dec 2022
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Found 1,725 of over 2K reviews
83% Recommend to a Friend
87% Approve of CEO
Found 1,640 of over 2K reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Brian Chesky
1,046 Ratings
Pros
"Amazing people and work life balance is fantastic" (in 73 reviews)
"It has a great culture and lots of intellectually stimulating challenges" (in 92 reviews)
Cons
"work life balance can be tough for some teams" (in 76 reviews)
"growing pains, senior management is a little bit of mess" (in 39 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 5 years★★★★★
good company
23 Sep 2022 - Business Account Manager in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
very good company that cares about their employees with great benefits
Cons
nothing that should be mentioned
- Former Employee, more than 5 years★★★★★
Not what it used to be
13 Nov 2022 - Customer Service Representative in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Now that office has reopened there are some great perks like a nice office and great food. Also travel coupons and paid time off for self care and volunteering.
Cons
The work environment has worsened with more and more pressure, non competitive salaries and some very lost managers
Continue reading - Current Employee, more than 3 years★★★★★
Great place to work
21 Oct 2022 - Claims Specialist in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Company culture Good work- life balance Flexibility - Working from home or working anywhere Amazing facilities Diversity
Cons
Salaries are lower than other tech companies of similar status in the market Lack of personal interaction - Since working from home the company relies too much on monitoring the performance of employees by metrics. Lack of career opportunities within the team. Very hard to achieve a promotion since those are dependent on budget.
- Current Employee, more than 3 years★★★★★
Great Company
23 Sep 2022 - Payments Risk Specialist in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
People, Benefits, Management, Remote work policy, Work-life balance
Cons
No cons in my opinion
- Current Employee, more than 1 year★★★★★
Excellent Workplace
21 Sep 2022 - Partner Quality Lead in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Benefits, stocks, environment, PTOs, people
Cons
Nothing that I can recall
- Former Employee, more than 1 year★★★★★
Great company to work for
3 Sep 2022 - Data Analyst in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Great company culture. Very good benefits. Amazing food. Relatively small company creating a friendly environment.
Cons
Management very US-centric. Not enough employees so one person ends up doing a job of two or three people.
- Former Employee, more than 3 years★★★★★
Best company culture
8 Aug 2022 - Anonymous Employee in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
Great company culture, benefits pre-covid, offices, amazing management (with very few exceptions).
Cons
Salaries too low for the market
- Former Employee★★★★★
trust and safety,customer service
27 Jun 2022 - Customer ServiceRecommendCEO ApprovalBusiness OutlookPros
-show ability to comprehensively document investigations -investigating scammers,scrapers and fraud cases and recognizing fraudulent/suspicious trends -educating users with Global customer service account on how to maintain security and safety on global customer service site -Identify market trends and product vulnerablities .
Cons
employees' wellfare could be better
- Current Employee, more than 3 years★★★★★
cares for employee
6 Jul 2022 - Safety Specialist in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
a company that cares for their employee
Cons
shift work and extremely pressured environment
- Current Employee, more than 3 years★★★★★
Pros
Work from home Free food before Covid
Cons
No career growth The salary is a lot lower than other companies
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Airbnb Reviews FAQs
Airbnb has an overall rating of 4.2 out of 5, based on over 2,156 reviews left anonymously by employees. 83% of employees would recommend working at Airbnb to a friend and 72% have a positive outlook for the business. This rating has been stable over the past 12 months.
83% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Airbnb 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.
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