Airbnb Reviews

Updated Jan 14, 2022

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Found 1,457 of over 1,931 reviews

4.3
85%
Recommend to a Friend
92%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
915 Ratings
Pros
  • "It has a great culture and lots of intellectually stimulating challenges(in 92 reviews)

  • "Able to learn a lot with great people here(in 74 reviews)

  • Cons
  • "work life balance can be tough for some teams(in 76 reviews)

  • "Connection with hosts not strong enough(in 41 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Good company, good values

      Jan 4, 2022 - PPS in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits: breakfast, lunch, bonuses, 2000$ coupons to spend on Airbnb annually , health insurance, dental insurance and so on. Friendly and nice peers, nice environment, I specially loved the values of the company and how the community believed in them, though then the company started to get focused on hotels/property managers and for this reason some hosts felt a lil bit out of place.

      Cons

      In the beginning promotions were almost mandatory, after a few years it was hard to be promoted. The company expanded its products to different sectors, and I think they lost the essence.

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    2. 4.0
      Current Employee

      OK

      Jan 11, 2022 - Data Analyst in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company and good benefits

      Cons

      The Working hours are not that great

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    3. 4.0
      Former Employee, more than 1 year

      High pressure job, micro management

      Jan 10, 2022 - Safety Specialist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits , Nice colleagues

      Cons

      High pressure role, unattainable targets, micro management

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    4. 5.0
      Former Employee, more than 5 years

      Best company ever

      Dec 19, 2021 - Loyalty Coordinator in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Feeling of belonging many company try to achieve? Airbnb got it in the most genuine way.

      Cons

      No cons in my opinion

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    5. 5.0
      Current Employee, less than 1 year

      Amazing place to work

      Dec 8, 2021 - Claims in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment and benefits for employees

      Cons

      Salary for Dublin might be less competitive than other companies

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    6. 3.0
      Former Employee, more than 5 years

      1 ReOrg too many

      Nov 18, 2021 - Senior Project Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to work with the best people in the industry PTO Balance + Christmas Break + Bank Holidays Equity

      Cons

      You'll be expected to ALWAYS go above and beyond your responsibilities to do well but promotions are rare. Multiple people doing more than one role at once without payroll adjustment. No possibilities for remote work. Most management is not people trained, lack of empathy or tools to handle frustrated individuals. Re Orgs are far too often so it is hard to build on product.

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    7. 2.0
      Former Employee, less than 1 year

      Crappy Job

      Nov 7, 2021 - Customer Service Representative in Cork
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people working there were amazing

      Cons

      The pay was very low compared to the stress and the horrible working hours.

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    8. 5.0
      Current Employee, more than 1 year

      Company value

      Oct 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1/ value of the company 2/ People , the team 3/ Benefits 4/ WFH

      Cons

      I can’t think of any

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    9. 5.0
      Current Employee, more than 8 years

      Best company to work for

      Sep 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good life work balance; very nice managers and working environement

      Cons

      Not so many career development opportunities

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    10. 3.0
      Current Employee, more than 1 year

      Use to be a nice workplace

      Sep 11, 2021 - Senior Operations Specialist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Multicultural company Use to be fun environment Good benefits

      Cons

      No food benefits as was granted in the past Not supporting employees with bills since we are working from home Not fast possibly to grow inside the company Low range of salary Not enough mental health support for employees

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    Viewing 1 - 10 of 1,457 Reviews

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