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      Adecco

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      Inbound Customer Service Interview

      10 Oct 2015
      Anonymous employee
      Rockledge, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 2 days. I interviewed at Adecco (Rockledge, FL) in Oct 2015

      Interview

      Received Email (Workforce i,e Unemployment office). There is a lot of paperwork Online, it took a couple of hours to complete. Then took two test 1 test was you listening to a audio recording from Customers leaving a message stating their orders and payment information. The second test were answer how you would deal with customers who may be upset or have questions about their order. After I completed the test I received another Email to attend Interview/ Orientation, And later that day I had a phone interview with more questions about how to handle Customer Questions. Received Another E'mail to call and got Scheduled for training in a couple of weeks, as well as my Work Schedule for the Assignment. I'm Excited to work from Home !!

      Interview questions [1]

      Question 1

      While working for your previous Employer was there ever a time "You made a Decision on Your Own" to Help a Customer, How do you feel you handled the Situation,
      Answer question