I applied through an employee referral. The process took 4 weeks. I interviewed at ActiveCampaign (Melbourne) in Dec 2021
Interview
Interviews Process was in 3 stages:
1. Quick Phone Call to gather information on your background/experience and a general role overview
2. Role play exercise impersonating a Support Specialist solving a problem over live chat for a customer
3. Final Interview with Support and Senior Manager
Communication and mannerism of each member involved in the process was very pleasant and engaging!
Interview questions [1]
Question 1
Questions in final interview included scenario-based questions which relate to the companies values such as:
1. Describe a time where you went above and beyond for a customer.
2. Speak about a time where you implemented/ suggested an improvement to a specific process in your job role
3. Describe a time where you weren't sure of a particular solution and how did you handle that situation.
I applied online. The process took 1 week. I interviewed at ActiveCampaign (Dublin, Dublin) in Oct 2021
Interview
30 mins with internal recruiter - General fit for role questions, and getting to know you questions. Told me about the team and process.
Written assessment - email writing
x 3 30 mins interview with managers and peers- competency questions on my previous jobs.
Interview questions [1]
Question 1
What do you know about us?
Why do you want to work here?
