I applied online. The process took 5 days. I interviewed at AT&T in Aug 2010
Interview
was contacted by AT&T regarding an opportunity based on resume I had posted. Got called in for an in house assessment and then for a 1:1 interview. it mainly consists of behavioral questions and it was not that bad. got the offer letter 2 days later and am now looking forward to joining the training program!
Interview questions [1]
Question 1
Tell me about a time when an angry customer called you and how you handled that situation.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
