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      AT&T

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      Customer Support Representative Interview

      22 Sept 2020
      Anonymous employee
      Memphis, TN

      Other Customer Support Representative interview reviews for AT&T

      Customer Support Representative Interview

      30 Jul 2022
      Anonymous interview candidate
      Bratislava
      Declined offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at AT&T (Memphis, TN) in Sept 2020

      Interview

      Over the phone interview, asked questions about past jobs in relation & scenario questions. Asked about my availability and scheduling . Explained the job & what I would be required to do .

      Interview questions [1]

      Question 1

      Name a time when you had a difficult customer and what did you do to resolve there issue?
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at AT&T (Bratislava) in Jun 2022

      Interview

      The environment was very relaxed and the managers were very helpful. They took their time to explain how the company works and the career path for the job title I applied for.

      Customer Support Representative Interview

      4 May 2021
      Anonymous employee
      Brno
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at AT&T (Brno) in Oct 2020

      Interview

      It was very informative and interesting, the interviewer was a fine Irish gentleman and he had a couple of jokes that landed splendidly with me. All in all, it was a really pleasant experience not at all hard or anxiety-inducing.

      Interview questions [1]

      Question 1

      We did more of a mock customer calling trying to connect to wifi.
      1 Answer