I applied online. I interviewed at AT&T in Apr 2009
Interview
Applied online and got a call from a recruiter a week or so later. I also went to a meet and greet for the company they were having at a new store. Then, I was asked to interview with the store manager and area manager. About a month long process and then I was called in to sign a job offer letter with my salary and set up with a training date. Training was in a different city and I received reimbursement for mileage and food. I also got a free hotel room.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.