I applied through an employee referral. The process took 3 months. I interviewed at AT&T
Interview
Took a long time to hear back about the job. 1st step is the assessment test, which was waved in my particular case. Then they bring you in for a Realistic Job Preview/Interview. Go to this in slacks, a button-up, and tie (equivalent for women). A lot of people showed up in jeans and I doubt they were taken seriously. The interview is a one-on-one with a 1st level Supervisor. They ask four questions and copy down your responses and their scoring for each response on a standardized form.
Interview questions [1]
Question 1
Describe how you would instruct a new customer on the features of U-verse.
I applied online. The process took 3 weeks. I interviewed at AT&T (Dallas, TX) in Dec 2015
Interview
Took online assement. Went in for face to face. Ask you 6 questions and give an example of when. So tell us a time a customer was upset and how you handled it? Said they would call with in a week and i got no vall been three weeks now.
I applied online. The process took 2 days. I interviewed at AT&T (San Antonio, TX) in Nov 2015
Interview
The interview process didn't take long at all..I took maybe 4 assessments and you'll know if you passed because they'll send you an invitation for an interview. It started out in a group setting where they spoke about the job, training etc etc. Then it followed by a one on one. Which there was basically no long talks just answered a few questions and that was it. I did the interview a week ago and I'm still awaiting on a phone call or email!