I applied online. The process took 2 weeks. I interviewed at AT&T (Atlanta, GA) in Apr 2017
Interview
The interview is average. Soft skills questions and scenario-based questions. I first had a phone interview followed by an in person interview a few days later, Overall it was a good experience.
Interview questions [1]
Question 1
Describe one time you had to deal with an irate customer
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
