I applied online. The process took 3 weeks. I interviewed at AT&T in May 2012
Interview
I was called to come in for a one on one interview. The type of interview was called "behavioral style". Basically, you are given a number of questions in which you are asked to thoroughly explain how you handled various situations that you may have experienced in previous places of employment. The next day, I was e-mailed saying that I would be required to submit a drug test and information for a background check in order to get an official job offer, which took about 1-2 weeks to go through.
Interview questions [1]
Question 1
Describe a situation in which you dealt with an irate customer and what was the outcome.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
