Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      23andMe

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: 23andMe reviews | 23andMe jobs | 23andMe salaries | 23andMe benefits
      23andMe interviews23andMe Customer Service Representative interviews23andMe interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      23 May 2018
      Anonymous interview candidate
      Mountain View, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at 23andMe (Mountain View, CA) in Feb 2018

      Interview

      I felt like the timing between the in person interview and finding out I didn't get an offer was long. I felt forgotten and would have liked an upfront timeline as to when they would give me a decision. Since I had a friend that was working there I didn't want to hassle the recruiter the next step, if there was one.

      Interview questions [1]

      Question 1

      How would you feel about communicating only online or over the phone?
      Answer question
      1

      Other Customer Service Representative interview reviews for 23andMe

      Customer Service Representative Interview

      14 Aug 2023
      Anonymous employee
      Sunnyvale, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at 23andMe (Sunnyvale, CA) in Feb 2019

      Interview

      It was easy. Interviewers were extremely nice and made me feel comfortable. Was informally told I was doing great at the end of the interview making me feel confident that I had got the job.

      Interview questions [1]

      Question 1

      How did you improve on a skill over time?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Novartis
      4.1★Compensation and benefits
      avatar
      Boehringer Ingelheim
      4.0★Compensation and benefits
      avatar
      Takeda Pharmaceuticals
      4.1★Compensation and benefits
      avatar
      Roche
      4.1★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.