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      iQor

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      What is a typical working day like at iQor?

      iQor reviews

      Neutral / Balanced

      Customer service representative (csr)
      Former employee
      Santa Rosa, Laguna
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers good exposure to international clients and communication skills. Provides structured training programs for onboarding. Opportunities for career growth depending on account performance. Work environment is generally collaborative and team-focused.

      Cons

      Workload can fluctuate depending on the account and peak seasons. Career progression may be slow in non-priority accounts. Night shifts and rotating schedules can impact work-life balance. Compensation may feel average compared to other top-tier BPOs. Management styles differ widely between teams and supervisors.

      Employee Friendly

      Technical support representative
      Current employee
      Iloilo
      Recommend
      CEO approval
      Business outlook

      Pros

      Got the best staffs, leaders and managers

      Cons

      Travelling at night and takes time to fix technical issues

      avatar
      iQor Response
      now
      Thank you for taking the time to write iQor a review! iQor’s management works hard to keep our teams happy, positive, and well-supported. Whether it's an escalated call or support via increased training, we are here to help! We love hearing that our team members are satisfied with management. We hope you stick with iQor and continue to grow with us professionally!

      IMHO, iQor is the best BPO I know in the Philippines. My review is based on my first-hand experience with the company.

      Customer service representative (csr)
      Former employee
      Bacolod City
      Recommend
      CEO approval
      Business outlook

      Pros

      BPO jobs offer exposure to a global workplace, which can lead to a deeper understanding of diverse cultures and business practices. Often provides competitive salaries, which are attractive to many individuals.

      Cons

      BPO jobs require working in shifts, including night shifts, which can disrupt your social life and lead to health problems. The high-stress nature of some BPO jobs and the need to work against your body's natural rhythm can lead to sleep disorders, eye strain, and other health issues. Despite the exposure, the potential for promotions and vertical career growth can be limited in many BPO positions. You may have to deal with difficult and unhappy clients, which can be stressful and frustrating. Job security can be an issue due to factors like the outsourcing of jobs to countries with lower labor costs, changes in currency exchange rates, and strict zero-tolerance policies.

      HR MANAGEMENT

      Senior hr manager
      Former employee
      Philippine
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture, salary management, benefits

      Cons

      Night shift, massive population, geographic coverage