Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (678) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay and hours are good" ((in 148 reviews)); "Good people and caring." ((in 110 reviews)); "good benefits they pay higher than other companies" ((in 90 reviews)); "workers and good training" ((in 68 reviews)); "Work from home is good i guess." ((in 68 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 214 reviews)); "Salary is low and there is no such a thing like overtime" ((in 118 reviews)); "The managers at this company are terrible." ((in 49 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "Too much favoritism with some of the Management." ((in 38 reviews))

What are employees saying about iQor redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor redundancy and their outlook for job security at iQor in 2026.

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iQor

iQor Reviews

3.2

52% would recommend to a friend

(3,172 total reviews)

Chris Crowley

62% approve of CEO

47% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.1

Career opportunities

3.0

Culture and values

3.0

Compensation and benefits

2.8

Senior management

2.7

Work/Life balance

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

3K reviews

4.0

4 Jul 2026

Good environment and pay, but policies fluctuate

Business outsourcing specialist

Recommend

CEO approval

Business outlook

Pros

good working environment with competitive salary

Cons

changeable policies such as incentives

1.0

1 Jul 2026

Steady paycheck but toxic environment and low pay

Senior agent

Recommend

CEO approval

Business outlook

Pros

It's a steady paycheck with decent health insurance options.

Cons

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.

5.0

1 Jul 2026

Decent salary with no notable downsides

Customer service representative

Recommend

CEO approval

Business outlook

Pros

They have decent amount of salary

Cons

I must say that they doesn't have any cons, that's all

Viewing 1 - 3 of 3,172 Reviews

Jobs at iQor

Sales Manager - Nashville, TN

Sales Manager (Spanish speaking) - Nashville, TN

Account Executive (Spanish-Speaking) - Nashville, TN

Customer Service Agent – Credit Card Services

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iQor

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Ratings by category

Reviews by job title

Good environment and pay, but policies fluctuate

Steady paycheck but toxic environment and low pay

Decent salary with no notable downsides

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