How do employees feel about their professional development opportunities at UserTesting?

Remote first work, good benefits and you will grow and learn a lot in a short span of time

I do not have any at the moment

A strong sense of camaraderie and supportive teamwork is a major highlight. Many long-tenured employees express that the team environment is a key reason for their longevity at the company. The paid time off policy is generous, and management is generally supportive of employees who need to take time for personal or medical emergencies. The management team often serves as a buffer between staff and senior leadership, which is a testament to their dedication to their direct reports. There are opportunities for professional growth and learning within the organization.

Senior leadership has a tendency to prioritize immediate results, which has led to frequent organizational changes, including team re-alignments, changes to sales territories, and staff reductions. There is a lack of consistency in company-wide policies and strategic direction. The company's structure has changed several times in recent history. Compensation, particularly within the sales department, is not competitive with current market rates. Leadership diversity appears to be an area for improvement. While there are procedures for reporting unprofessional conduct, the follow-through and resolution from human resources seem to be inconsistent.

New leadership team that cares about people and creating a positive winning environment There is an opportunity to learn new things including AI to contribute to positive impact. Human insight will be increasingly more important as we move to an AI influenced world.

There are small pockets of people who have unrealistic expectations about who should fix problems or issues. We all own our culture and it is not going to be “like it used to be.” There is a lot of change in SaaS companies as a whole. We are not immune. I am hopeful because we have smart leaders who care about the people, not just the company or their own interests.

- No pressure to RTO, and when in the office the environment is positive, welcoming, and honestly quite fun, especially when there are teams coming together for on-sites, cultural events or trainings. - The people who work here are enthusiastic, competent, and welcoming. All kinds of work preferences are respected be you in the mood to collaborate, or need to work headphones on to limit distractions. - There is a general sense of camaraderie and being "in it together" , through the good and the bad, people tend to rely on each other and continue to move forward towards a common goal. - The company has been welcoming to and supportive of diverse candidates, and has internal groups dedicated to representing various minority voices throughout the company such as LGBTQIA+ , Women, API, Black, AccessAbled and more. - Internal promotion and growth of talent is prioritised, funded, and supported for those who have the drive to move their career forward at UT

- There has been significant changes and disruption in leadership, ways of working and product direction over the last 12-18 months. This has impacted general morale. While these changes are for the better in the long run, it remains to be seen if trust in leadership can be established and maintained. - There is concern that the loss of prominent sponsors and advocates for certain aspects of the companies culture may lead to a shift in wrong direction in future.

remote and very chil, progressive in tech. good opportunity to learn about the ui ux industry

difficult to connect with people in a remote company, was not given much guidelines on how to work but could also be an opportunity to take initiative