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      TTEC

      Engaged employer

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      What is a typical working day like at TTEC?

      TTEC reviews

      Excellent Culture, Pay and Benefits

      Consultant
      Former employee
      Pasay, Pasay
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of fun activities and free seminars, inclusive culture, work-life balance, approachable leaders

      Cons

      Massive layoffs and rotational shifts, including late night hours

      avatar
      TTEC Response
      now
      Thank you for your feedback! We're glad you enjoyed the activities, inclusive culture, and work-life balance. We understand your concerns and appreciate your input as we continue working to improve.

      Good Company

      Customer service representative (csr)
      Former employee
      Denver, CO
      Recommend
      CEO approval
      Business outlook

      Pros

      Great supervisors and work culture

      Cons

      Rotating shifts, not always another contract available if there is a RIF

      ttec company

      Customer service associate
      Former employee
      Ahmedabad
      Recommend
      CEO approval
      Business outlook

      Pros

      good work space for working professionals

      Cons

      rotational shift can be hectic for someone who prefers steady shifts

      Too much work with too less salary

      Customer service representative
      Current employee
      Ahmedabad
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing Pros in the company

      Cons

      - rotational shift - rotational week off - Less salary - NSA just 30₹ a hour - Poor management - Zero Growth opportunities - Highly stressed work

      3

      Disappointing

      Customer service
      Former employee
      Leeds, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Travel opportunities (if you’re a favourite), good friends, multiple departments, good development, always expected to be working after shift to finish workload

      Cons

      Could be better pay, no appreciation of hard work, management only acknowledging their ‘favourites’, scare-mongering people off sick

      1
      avatar
      TTEC Response
      now
      Thank you for your feedback! We're glad you appreciate the travel opportunities, friendships, and development across departments. Your input on pay, recognition, and management practices is valuable as we strive to improve our work environment.

      Best Place to work

      Fraud prevention representative
      Former employee
      Ahmedabad
      Recommend
      CEO approval
      Business outlook

      Pros

      work like balance is good Cab and food facility Supportive

      Cons

      Salary rotational Shift less compensation

      Inhuman Work

      Customer service representative
      Current employee
      Ahmedabad
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home nothing else

      Cons

      - Lowest Pay - Rotational shift - Rotational Week off - Extreme High Pressure - Poor Management - No Growth opportunities - Less to No increment - Difficult to get a leave, even if you inform two months prior. - Work on weekends, holiday with no extra pay - You will be treated more of slave than a employee

      3

      Loved my time at TTEC

      Member service representative -usaa
      Former employee
      Daytona Beach, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      Good shift availability Overtime Culture

      Cons

      USAA made most things fire-able on the first mistake (without proper training and instructions) USAA work instructions are usually vague and hard to locate. Moving states and positions within TTEC can be difficult (I had to quit and rehire after 90 days when I moved)

      Fantastic work culture!

      Fraud prevention representative
      Former employee
      Ahmedabad
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Fun filled and friendly work culture 2. Elaborate training provided 3. Adequate support from leadership to carry out the work 4. Wonderful employee engagement programs

      Cons

      1. At times assigned work may demand high competency and multitasking 2. Commuting during odd hours (early morning or late night) could be challenging

      Good company

      Team lead
      Former employee
      Ahmedabad
      Recommend
      CEO approval
      Business outlook

      Pros

      Work culture, flexibility, team work

      Cons

      shift timings are not good