What is the hiring process like at NAPA Auto Parts?

Decent benefits, standard for the industry.

NO WORK LIFE BALANCE. The Columbus area is extremely understaffed and they are not hiring enough counter people or managers. Counter clerks need to travel from store to store to cover shifts. Managers are stressed because they’re working 6-7 days a week, 12h days with no overtime since they’re all salaried. This has been going on for almost a year and getting worse by the day since they don’t hire more employees, people are getting overworked and quitting left and right. If you’re an assistant manager or manager you will never have time for family and friends, PTO is part of your benefits but you can never take it due to understaffing. If your store is a little slower and you feel like you can catch up or catch a breath, they will send you out to help another understaffed store, and if you don’t volunteer their regional manager calls your store and tells you that you HAVE TO GO.

At the time great coworkers, enjoyed working there for over 12 years but then

Got hurt not job related was let go after fmla expired. When was ready to come back after being released from my doctor and tried to reapply I was Ghosted by all of them HR, Vice President (who also did the hiring.) No word/No call Nothing.

management that's understanding to the difficulties of being a single parent. first company i have ever been told id get a 3 month performance review and then actually got one, it was also very constructive. owner of the company and my sites Boss both make themselves available when they can for any questions i have. pay is always on time. benefits are ok.

no commission on sales, sales goals are listed but i was told they dont really pertain to my current site. (I'm a goal oriented person.) not ever department puts in the same effort to help achieve the common goal. dealing with the distribution centers.