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      Michaels

      Engaged employer

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      What is the hiring process like at Michaels?

      Michaels reviews

      Work culture is what you'd expect

      Sales associate
      Current employee
      Seekonk, MA
      Recommend
      CEO approval
      Business outlook

      Pros

      The interview process was pleasant and quick.

      Cons

      No training, difficult and unsupportive managers, felt like high school and the managers played favorites.

      Overworked and Underpaid

      Anonymous employee
      Current employee
      Austin, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      Some genuinely nice people with strong work ethics.

      Cons

      There is a seemingly intentional drive to provide as little support to store locations as possible, while constantly demanding more effort and more tasks be completed. Subpar compensation and wildly varying hours already make it difficult to retain existing team members, while a hiring process that arbitrarily discards potential new employees makes hiring new personnel difficult. There aren't enough people on staff to process the trucks or set planograms. There aren't enough people on staff to tend to customers. There aren't enough people of staff to deal with custom framing orders. And if there ARE enough people on staff, then their hours will be cut to an unsustainable degree.

      Awful experience

      Custom framer
      Former employee
      Austin, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      -The one good thing was the hiring store manager was fine and was more flexible with the hours I required.

      Cons

      -hiring manager was never there -inadequate training -pay was way too low -unwarranted accusatory behavior from department manager

      1

      Salary

      Framer
      Current employee
      New York, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work schedule, ability to work on your own.

      Cons

      You are expected to do a multitude of other tasks, and still maintain a framing quota without a lot of help from your framer manager. During the interview process, the set salary for a part-time framer was $17-$19 but started at minimum wage. With the amount of work done over the past three years, there has not been a lot of increase in pay.

      It’s okay

      Replenishment associate
      Current employee
      Oviedo, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      If you work hard and actually show up you get hours. Can get 401k and other benefits like tuition assistance.

      Cons

      The pay doesn’t reflect the amount of work that you do. Corporate is not hiring enough people so you’re rushing constantly during your shift.

      1

      Undermined by Rapacious Corporate Policies

      Framer
      Current employee
      Hadley, MA
      Recommend
      CEO approval
      Business outlook

      Pros

      * Companionable and accepting coworkers * Generally friendly and appreciative customers * a range of day-to-day job responsibilities that keeps things interesting and rewarding

      Cons

      * low compensation rates * poor execution of employee training policies * undervaluation of additional skills, training, expertise, and requirements for skilled labor jobs such as custom framing and replenishment compared to baseline associates * chronic understaffing issues caused by constricted scheduling and hiring policies * high staff turnover, resulting in little preservation of institutional knowledge * recurring supply shortages due to artificial budgetary restrictions * uneven quality control on custom frame materials shipped from central distribution * in-house frame design software suffers from a range of problems due to poorly implemented or missing features, unaddressed bugs, and fundamental design flaws

      Just Don't

      Operations manager
      Former employee
      O'Fallon, MO
      Recommend
      CEO approval
      Business outlook

      Pros

      If you have good co-workers, then that's the pro

      Cons

      Pay, Upper management, workload, scheduling hours, hiring systems, phones, all equipment is useless and lots more

      Pretty good first job

      Sales associate
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really nice boss and co workers. Easy to learn and use systems.

      Cons

      Very fast paced. Within about a week of working there I was asked to train a new hire.

      Pay and customers suck

      Custom framer
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The other employees are great, even though they all dislike working here.

      Cons

      Pay-(i currently make $13/hr, well below the industry standard. And my store is currently offering $9 to new hires for my position. And they wonder why they haven't hired anyone new in the paat year.) The customers- I've worked in retail before, this is the worst group i have ever delt with. Benefits - or lack of Bonus - non existing Tips - maybe 1 out of every 100 customers might slip you something under the table. Hours- over worked, under paid. Dont get me started on the holiday hours. The sales - they are confusing and misleading, good luck trying to explain how they work to customers.

      Gone Down Hill

      Customer experience manager
      Former employee
      Bellingham, MA
      Recommend
      CEO approval
      Business outlook

      Pros

      Company is open about supporting the LGBTQ+ community. For the most part they are flexible with scheduling and hours. Promotions are always around if you don’t mind changing stores The new health insurance is AMAZING and actually covers doctors and hospitals

      Cons

      Transfer/promotion process is a nightmare The corporate compensation department believes $1 is enough of a raise from PT employee to FT manager Never enough hours to fully staff the floor for all shifts Credit Card and Rewards pushes have made it much less of a fun job and more stressful for all involved