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      Dnata

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      What is a typical working day like at Dnata?

      Dnata reviews

      It's good

      Customer service
      Current employee
      Dubai
      Recommend
      CEO approval
      Business outlook

      Pros

      Travel tickets for yourself and family

      Cons

      Working shift basis day and night

      Good company

      Cargo officer
      Current employee
      Changi Village,
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary and work life balance

      Cons

      Shift work and multiple sites

      Ramp side life at Dnata Singapore

      Ramp operations
      Current employee
      Changi Village,
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a great chance to start a career in aviation with a supportive, skilled team. The starting salary, including shift allowance, is $2500, and there’s plenty of overtime available. It’s a good place to earn money, especially for those living in Singapore without family commitments.

      Cons

      The ramp team faces challenges in achieving work-life balance due to an irregular schedule, which includes day, afternoon, and night shifts within the same week, impacting sleep patterns. While two days off are provided, staffing shortages may require employees to work on one of those days, with double pay as compensation. A standard workweek is 49 hours, with over 2 hours of overtime, resulting in 12+ hour workdays. Given the team's reliance on each member, declining overtime is often not a viable option.

      dnata

      Passenger service agent
      Former employee
      Singapore
      Recommend
      CEO approval
      Business outlook

      Pros

      there are people you can be friends with

      Cons

      unprofessional treatment pressure culture hr can ghost you as she pleases night before you can receive a message that your schedule for the following day changed

      Working as a check in agent

      Customer check in agent
      Former employee
      Manchester, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Uniform rotating shifts Early starts Late starts Free parking

      Cons

      No social life Bad management Understaffed Not enough training

      Checkin and Boarding

      Customer service representative
      Former employee
      Dubai
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits : discounted tickets, discount card for shops, hotels, etc. meeting people from all over the world

      Cons

      Shift work can be physically and mentally draining. depending on the person itself: they have rostered overtime - some people like it some people don’t. I personally don’t because I would rather spend my time with my family after work.

      Salary

      Office cargo agent
      Current employee
      Heathrow, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay Good working environment Plenty of days off

      Cons

      Long hours 12 hours Shift work

      Gate supervisor role

      Gate supervisor
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Growth progression More upskilling Overtime loading rates

      Cons

      Favouritism by management Rate is low for workload Short shifts Travel if far from airport Rotating roster