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      Dnata

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      Dnata Reviews

      3.1

      55% would recommend to a friend

      (1,282 total reviews)
      avatar

      Ahmed bin Saeed Al Maktoum

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.2

      Diversity and inclusion

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Culture and values

      2.7

      Work/Life balance

      2.5

      Senior management

      Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      29 Jun 2026

      Long breaks and new connections, but poor management

      Customer service assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      - At times have long break - Meet new passengers everyday - Can request for OT - Know more people

      Cons

      - At times NO break - Rotating shift - Unfair treatment - Poor management - Poor scheduling - Unfriendly attitude - Throwing you to different airline - Running to every different terminal due to lack of staff

      Viewing 1 - 3 of 1,282 Reviews
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      ReviewsDnata reviews

      Glassdoor has 1,669 Dnata reviews submitted anonymously by Dnata employees. Read employee reviews and ratings on Glassdoor to decide if Dnata is right for you.