I apologize in advance for the length of this review! Outside of the lack of flexibility regarding the in-office working policy (5 days/week unless you have a "reason" to work from home) it's difficult to know exactly where to begin. I will preface this portion of my review by stating the obvious, which is that I can only speak for my own experience based on the department, side (B2B vs B2C,) and team that I worked in during my time at Brookfield. Others may have had a better or even a positive experience, but unfortunately mine was not.
The side of the marketing department I worked on operated in a very toxic way across the board. I personally observed, on multiple occasions, several people in leadership positions gossiping about others in the department and in the company - sometimes in front of or to the very people they managed (myself included.) It often felt like being back in high school and, based on what I observed, this seemed to be the norm; lots of cliques with a very "us vs. them" mentality. Strangely and most disappointingly, this was primarily among leadership and made lots of us who were already "powerless" feel even less so and less than. While this dynamic was more rooted in the social/cultural aspects of the department, it also filtered down to the way that the department functioned when it came to working. It felt very clear that the only way to get your ideas heard, to receive promotions or recognition, or even just to be seen as someone who adds value and is worthy of respect work-wise, was to have an "in" with leadership. This was mostly made impossible to even try, however, because leadership made themselves so exclusive and unwilling to engage with mid-level employees. Of course, there were moments where those in leadership would "give recognition" during team meetings, but it almost always felt forced and as if it was checking a box to say that it had been done.
Because of the political culture, being at work was less about the actual work itself and more about people trying to get ahead, socializing with the “right” people, or worrying about what others were saying about them. It was also clear that, typically, receiving promotions was less about who was qualified to do the work and more about who was friends with the right people. Because of this, I feel that I grew professionally very little. The department was incredibly behind with marketing trends and tactics and I often felt like I was regressing professionally. There were several people in leadership positions who showed early on that they did not actually have the knowledge or experience to be leading the teams they oversaw. I was once told by a manager that "sometimes marketing is just guessing." Other leaders were just starting to grasp the basics of several marketing tactics and channels. This was consistently frustrating as most of us in more mid-level positions already had years of experience in these tactics and could have been true assets towards progress, but leadership didn’t bother to ask, care, or respect any of us enough to bring anyone outside of their “inner circle” into strategy-type conversations.
On top of not experiencing much growth professionally, the way that this department functioned was ultimately very bad for my mental health as well as the mental health of several of my coworkers. Of course, the very political environment was inherently negative, but because the leadership team was so focused on socializing and doing what they thought would work as opposed to collaborating more openly, observing the way that their direct reports were managing their teams seemed not to be a priority. Without getting into details, my direct manager made myself and others - both on and outside of my team – feel judged, small, and constantly on-edge. Calling it micro-management would be an understatement. There was a consistent feeling of being watched, observed, and judged. The feeling of being under a microscope 40 hours/week can really take a toll, particularly when it comes from someone who is directly managing you. Often arbitrary comments were made about your work, and they seemed to be made often to assert power over you – not necessarily to be constructive or supportive. (I say this because, often, these criticisms would contradict direction given prior.) Outside of these types of work-related comments made by this manager, there were also several racially insensitive and gender-based insensitive comments made and observed by me and several other employees. Many of these things were stated in quarterly and yearly reviews, however nothing ever seemed to change. It felt simply like nobody in a position to do something cared to do anything about the way people felt while at work. At least during my time, the turnover in this department was unlike anything I’d ever seen before, and there are very real and valid reasons for this. When it comes to the leadership there were absolutely exceptions, but sadly they were not the majority.
On top of all of this, compensation was well-below industry average.