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      Alorica

      Engaged employer

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      What is the hiring process like at Alorica?

      Alorica reviews

      Great environment

      Customer experience representative
      Current employee
      Cairo, Cairo Governorate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good management and process even the system is easy for the employees

      Cons

      Nothing negative about the company to say

      Na

      Customer experience specialist
      Former employee
      Chandigarh
      Recommend
      CEO approval
      Business outlook

      Pros

      Good processes and smooth hiring process with decent salary

      Cons

      Really tight environment with no mich opportunity

      Ok

      Chat support representative
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good facilities, hiring process, security, bonus

      Cons

      Bad culture, office politics rampant

      Good

      Customer service representative
      Former employee
      Marikina
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy account, easy hiring process

      Cons

      Not competetive salary in the market

      So far so good

      Customer service representative
      Current employee
      Valdosta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy recruitment process and stable pay

      Cons

      None as of yet but we will see

      avatar
      Alorica Response
      now
      Thank you for taking the time to review us! We're glad to learn that you enjoy working at Alorica.

      Pretty friendly staff

      Prospective employee
      Current employee
      Bluefield, VA
      Recommend
      CEO approval
      Business outlook

      Pros

      Hiring process seems quick and friendly.

      Cons

      Haven't witnessed any at this time in the process.

      avatar
      Alorica Response
      now
      Hello - Glad to learn that you enjoy working at Alorica. Thank you for taking time out to review us.

      Good at first, Quickly became worse due to changes.

      Verizon technical support
      Current employee
      Orlando, FL
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent work Easy hiring process Fairly easy to learn all of the information Consistent schedule that does not change Easy to apply PTO

      Cons

      Micromanagement Changes in business model lead to Technical Support becoming Sales, what position was originally just technical support based, quickly became plagued with sales goals and exceeding pressure.

      1

      Decent place to work

      Decent place to work
      Current employee
      Virginia Beach, VA
      Recommend
      CEO approval
      Business outlook

      Pros

      easy, easy hiring process, flexible, multiple jobs

      Cons

      pay, high turn over rate

      A good place to get back on your feet.

      Customer experience agent
      Former employee
      San Antonio, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      -Management was fair and very friendly. -Coworkers were also friendly and enjoyable to talk to. -It was really easy to get hired, the interview process was fast and not intense. -The training was long enough for me to have a firm grasp of my work. -Even when I wasn't meeting my goals I wasn't made to feel stressed about it, they could see I was trying. -The benefits aren't amazing, but it's better than not having them. -They worked with me to get the time off I wanted.

      Cons

      -Pay was mediocre ($15/hr) -Pay was misrepresented to me at the beginning, I was told $17/hr, I took it anyway. -The company comes off as cheap sometimes, any food provided by the corporation was for sale and never free, signed right out of your paycheck if you don't have cash on you. -You'll probably have to deal with rude customers, but that's ANY customer service job. -There are times where overtime might be mandatory. -You might get a schedule you hate, and be stuck with it for a while. -At least in my program, there wasn't a chance for upward mobility due to a backlog of people already having been trained for positions that were not yet available. I had to explore options at new companies to seek advancement in my career.

      1
      avatar
      Alorica Response
      now
      Thanks for sharing this! We value your feedback and really appreciate you taking the time. We’re building a place where everyone feels like they belong and has real opportunities to grow. We're not perfect, but we're committed to getting better. Let's talk more. Visit www.theintegritycenter.com to share more details (anonymously if you'd like).

      Easy hiring process, but wages are not reasonable

      Customer service representative (csr)
      Former employee
      Taguig
      Recommend
      CEO approval
      Business outlook

      Pros

      Their hiring process is quite easy and straightforward

      Cons

      The wage is not reasonable for the task